A person to guide the conversation

A disagreement can contain several different problems: what happened, what was expected, what each person needs now, and what they are prepared to change. A mediator helps the participants distinguish those questions and explore possible next steps.

Cameron’s role in Mediate by Ocaye is to review the perspectives submitted to an assigned case and arrange conversations with the participants. The decisions remain with the people involved. Mediation does not promise that everyone will agree.

The Ocaye connection

Ocaye provides this website and the mediation portal. Its starting point is people who want to start things: a business, an idea, a working relationship or a new direction.

That connection matters if a disagreement involves Ocaye itself. Discuss Cameron’s relationship with Ocaye, any other connection to the people involved, and whether he is an appropriate mediator before agreeing to proceed. An external, independent mediator may be more suitable. Using an Ocaye portal does not establish independence.

Questions to ask before you begin

Choosing a mediator is a practical decision. Ask Cameron about the experience and approach relevant to your particular disagreement, and agree the process before sharing sensitive material.

  • What relevant mediation training, experience or accreditation can you confirm?
  • Do you have any relationship with either participant or the subject of the dispute?
  • How will separate conversations, shared information and confidentiality be handled?
  • What are the fees, preparation steps and options if the process is not suitable?
  • Can I bring an adviser or support person, and how will we record any agreement?

Preparing for the first conversation

Start with a short account of the disagreement, the people involved, what you have already tried and what you hope could change. You do not need a perfect argument to identify the questions you want to discuss.

If you have an assigned case, the portal gives each participant a space to submit their perspective. Read the mediation and Ocaye-related dispute guides below before deciding whether that process fits your situation.

Useful places to go next

These independent resources add context to this guide.

Attorney-General’s Department: alternative dispute resolution